Working in human-centered design since 2010, I can proudly look back on my growth from a storyteller graduating with an English degree into a skilled UX writer, content strategist, and UX researcher with a passion for crafting seamless experiences primarily through empathetic connection with participants, colleagues, and product stakeholders.

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I excel at deriving meaningful insights from qualitative interviews, usability testing sessions, and surveys, and delivering compelling, evidence-based recommendations to stakeholders and decision-makers.

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While I've been my family's onboarding specialist for over 30 years, I love the opportunity that the world of user experience offers to meet people where they're at in a much broader sense, and to effect positive change through delightful interactions and experiences.